April 2, 2016

Terms of Use

Terms of Use Agreement

Any individual executing this Agreement as Renter in a representative capacity shall be bound personally, jointly and severally, with such fiduciary, corporation or other entity as to all obligations, expressed or implied, arising hereunder.

By placing a paid reservation and/or renting mobility equipment including but not limited to scooters, wheelchairs, and strollers from D&R Mobility, Renter is subject to all the terms and conditions set forth in this Rental Agreement and Renter agrees:

Cancellation and No Show Policy

Renter may cancel reservation at least 24 hours in advance of the delivery date and time of the reservation for a 100% full refund. If a reservation is not cancelled at least 24 hours prior to the delivery date and time for whatever reason or if the Renter fails to pick up the mobility equipment after it been delivered as requested, the customer will be charged for one day of the rental per mobility equipment.

Rental Extensions

Scooters are due back at the return date and time of the reservation. If you need to extend the time of your rental, you must call us prior to the return date and time of the reservation.

Out of Battery

Electric mobility equipment is provided with a charger, and Renter is responsible to charge the battery as needed. If Renter forgets to charge the battery and become stranded, please call us immediately to request a delivery of a fully charged battery at no charge within a 10 mile radius of Disneyland.

Failure to Return Equipment on Time

If you fail to return the Scooter as agreed, D&R Mobility will obtain additional authorizations from the debit or credit card used for the reservation to cover the rental charges and the balance value of the scooter.

Responsibility for condition of mobility equipment

The mobility equipment is the property of D&R Mobility and is in good condition. Renter will return the mobility equipment in the same condition as when received, at the end of the rental period for inspection and recharge of battery (if necessary), or sooner, upon the demand by D&R Mobility. D&R Mobility may repossess the mobility equipment without demand at any time if it is used in violation of the terms of this agreement.

Renter will reimburse D&R Mobility for the full cost of replacement upon demand for any damage, loss, theft, or destruction of the mobility equipment. The Renter understands and authorizes that D&R Mobility will charge the credit card used for any repair costs or the replacement costs of the mobility equipment.

Risk and responsibility of loss, theft, damage, injury

D&R Mobility shall not be liable or responsible for the loss of or damage to any property left, lost, damaged, stolen, stored or transported by Renter, its agents, servants, or employees, or any other person on the scooter, either before or after the return thereof D&R Mobility. Renter assumes all risk of such loss or damage and waives all claims against D&R Mobility by reason thereof and Renter agrees to hold D&R Mobility harmless from and to defend and indemnify D&R Mobility against all claims based upon or arising out of such loss or damage.

Renter assumes all risk and liability for any loss, damage or injury, including death, to persons or property of Renter or others arising out of the use, operation or driving of the mobility equipment.

Renter shall defend, indemnify and hold harmless D&R Mobility, all of their agents, officers, servants, and employees from and against any and all losses, liability claims, damages, injuries, demands, actions and causes of action whatsoever, arising out of or related to any loss, damage or injury claimed by persons that may arise from the use, operation or driving of the mobility equipment, provided that such loss or damage was not caused by the fault or gross negligence and willful misconduct of D&R Mobility or its employees.

Renter assumes all costs and expenses of every kind and nature, including legal fees and disbursements arising out of and in connection with the use, operation or driving of the mobility equipment.

D&R Mobility assumes no liability or responsibility for any acts or omissions of Renter or of Renters agents, servants, or employees.

Rental agrees to pay all costs, expenses, and attorneys fees incurred by D&R Mobility in collecting sums due or in regaining possession of mobility equipment or in enforcing or recovering any damage, losses or claims against Renter.

Renter or the driver of the mobility equipment shall in no event be deemed the agent or employee of D&R Mobility in any manner or for any purpose whatsoever.

Driver Use of Mobility Equipment

Renter shall require drivers to operate the scooter with reasonable care and diligence and comply with the terms of this agreement. Renter shall notify D&R Mobility immediately of any and all accidents and damage resulting from the use, operation or driving of the mobility equipment.

Under no circumstances shall the mobility equipment be used, operated by any person: a) under the age of 18; or b) while under the influence of intoxicants or narcotics; or c) in an unsafe manner.

Forms of Payment

We accept Visa, MasterCard, Discover, and American Express credit cards and debit cards. We do not accept checks as forms of payment.

Privacy and Electronic Communication

When you visit this site, submit forms, or send emails to us, you are communicating with us electronically, and you consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Future Updates of Terms

D&R Mobility reserves the right, in its sole discretion, to modify, alter or otherwise update these Terms at any time. Such modifications shall be effective immediately upon posting. By using this website after we have posted notice of such modifications, alterations or updates you agree to be bound by such revised Terms.


If any provisions to any person or circumstance is held invalid or unenforceable, the remainder and the application of such provision to other persons or circumstances shall remain valid and enforceable.