🔍 Get quick help:
🔄 Returns & Drop-Offs
If you chose store pickup, return it to our D&R Mobility store across the street from Disneyland.
If you chose hotel delivery, bring it back to the same hotel where it was delivered.
We are open daily from 7 AM to 9 PM.
Return during store hours (7 AM – 9 PM)
Bring your scooter or stroller back to our store (D&R Mobility).
Returning after hours
We offer 24-hour drop-off.
Leave the scooter or stroller in the Grand Legacy hotel parking lot behind our store.
Then drop off the key at the Grand Legacy front desk next door.
Returns after 7am on the following day will be charged for an additional day.
You can drop off the scooter/stroller in the Grand Legacy hotel parking lot, located behind our store.
For scooter drop-offs: After returning, please leave the key with the Grand Legacy front desk (right next to our store).
Yes. Please return the charger with the scooter, and place it in the back pouch behind the seat whenever you’re not charging it.
If the charger is not returned, a replacement fee may apply.
🔋 Battery (for Mobility Scooters)
Yes, on a full charge (12 hours charging), the battery typically lasts all day with normal park use.
Battery life may vary based on usage, rider weight, and terrain. There should only be 1 rider at a time.
If you have any issues with your battery while out, call 714-883-8761 right away, and we’ll take care of you. We can swap your scooter with a fully charged one either at our store (D&R Mobility, in front of Grand Legacy hotel) or right outside the Disneyland entrance.
If the battery life turns yellow (meaning low battery) or dies, call 714-883-8761 right away, and we’ll take care of you.
We can swap your scooter with a fully charged one either at our store (D&R Mobility, in front of Grand Legacy hotel) or right outside the Disneyland entrance.
Each scooter comes with a charger that works with a standard outlet. You can find the charger in the back pouch behind the seat.
For multi-day rentals, we recommend charging overnight to ensure a full battery for the next day. A full charge takes 12 hours.
Whenever you’re not charging, please place the charger back in the back pouch behind the seat. Do NOT leave it at your hotel.
📦 Pickup & Delivery
If you selected delivery, your scooter will be delivered to your hotel the night before or the morning of your reservation.
It will be at the front desk, bell desk, or designated drop-off area.
If you don’t see it, check with the hotel first. If you still can’t find it, call 714-883-8761.
If you selected pickup, you can pick up from:
D&R Mobility
1650 S Harbor Blvd #A, Anaheim, CA 92802
(across from Disneyland, in front of the Grand Legacy hotel)
Hours: 7 AM – 9 PM
The nearest daily parking is at the The Anaheim Hotel at 1700 S. Harbor Blvd. Anaheim, CA. It is first come first serve, and there is a fee to park there. You can call the Anaheim Hotel at 714-772-5900 to confirm the fee and parking availability.
🛠 Extra Help
Please call 714-883-8761 right away so we can assist you.
Please call 714-883-8761 right away so we can assist you.
Still need help? Call 714-883-8761, and we’ll be happy to assist.
Daily 7 AM – 9 PM